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Local Pickup Instructions

Thank you for shopping with A2Z Aquariums!

All online orders are pickup only at our retail store location:

📍 A2Z Aquariums
1035 E Van Buren St. Suite 110
Avondale, AZ 85323
📞 480-361-2606
🌐 a2zaquariums.com


🛒 How Local Pickup Works

1. Place your order online.

Add items to your cart and complete checkout.
You will receive an email confirmation when your order is placed.


2. Wait for Ready for Pickup notification.

We will prepare your order as quickly as possible.
Once your items are ready, you will receive a second email or SMS.

Do not arrive until you have received your Ready for Pickup notification.

3. Bring your order information.

When you arrive, please have one of the following:

  • Order number
  • Order confirmation email
  • Photo ID (if asked)

4. Pick up at the register.

Let one of our team members know you are picking up an order.
We’ll retrieve it for you.


🐠 Live Animals & Livestock Policy

We do not ship any livestock.

All livestock must be purchased in-store or paid online for in-store pickup.

To protect the health and safety of animals:

  • Animals cannot be held for extended periods.
  • Pickup should be completed the same day whenever possible.
  • If an animal becomes unfit for sale prior to pickup, we will provide store credit or a replacement of equal value.
Once livestock leaves our store, all sales are final.

🕒 Pickup Timeframe

Orders typically must be picked up within 3–5 business days depending on the items.

Livestock or perishable items may have same-day pickup requirements.

If you cannot pick up your order within a reasonable time, please contact us.


🚗 Pickup Hours

Pickup must be completed during regular business hours.

📞 If you have questions or need accommodation, call us at:
480-361-2606


🆔 Identification & Third-Party Pickup

To protect customer accounts:

  • We may request ID for verification.
  • If someone else is picking up your order, please notify us in advance.

❗ Order Cancellations

If items become unavailable or cannot be held, A2Z Aquariums may:

  • Cancel the order
  • Issue store credit
  • Provide an alternative product

Orders abandoned or not picked up may be restocked.


💬 Need help?

If you have questions regarding pickup, please contact us:

📧 a2zaquariums@hotmail.com
📞 480-361-2606
📍 1035 E Van Buren St. Suite 110, Avondale AZ 85323

We’re happy to assist!

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